Refund policy
Updated Return Policy
Thank you for shopping with us. Please review our return policy below:
⏱️ 14-Day Window
- Returns must reach the seller within 14 days of delivery.
- Late returns cannot be processed.
📦 Item Condition
- Items must be completely unopened and unused.
- Product must be in its original condition.
- All original packaging must be intact.
🚚 Shipping & Fees
- Buyers pay all return shipping costs.
- Buyers are responsible for any additional charges (e.g., duties, taxes, restocking fees).
- We recommend using a trackable shipping service.
💬 How to Start a Return
- Contact us via the WhatsApp Live Chat on our website.
- Provide your order number to start the process.
💳 Refunds
- Approved returns are refunded automatically through Shopify.
- Funds go back to your original payment method.